Incentive Payments and Prize Draw Terms and Conditions

Payment of Incentives

Participants who are eligible for payment incentives will be paid once all data has been checked and verified at the close of fieldwork. This process typically takes up to 2 weeks, but may take longer depending on the specific project requirements.

• Payment will be made via bank transfer, PayPal, or gift voucher, as specified in the incentive offer.

• Participants must provide accurate payment details within the specified time frame upon request. Grounded Research will not be responsible for any delays caused by incorrect or incomplete payment information.

• Incentives are non-transferable and non-exchangeable, and no alternative payment methods will be offered unless agreed in advance by Grounded Research.

• Grounded Research reserves the right to withhold payment if it has reasonable grounds to believe the participant did not complete the survey in good faith or provided fraudulent or inaccurate responses.

• Grounded Research will attempt payment three times in total. If the incentive is not claimed after 12 weeks, it will be reacclocated to an appropriate charity as agreed with the client 

Prize Draw Terms

Our prize draws are free to enter, and no purchase is necessary.

Grounded Research will not accept responsibility for entries that are lost, mislaid, damaged, or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware, or software failure of any kind.

By submitting an entry, you are agreeing to be bound by these Terms and Conditions. If you have any questions, please contact hello@groundedresearch.co.uk.

Grounded Research reserves the right to refuse entry or refuse to award the prize to anyone in breach of these Terms and Conditions.

Eligibility

Unless otherwise stated, our prize draws are open to all except employees of Grounded Research, their families, agents, or any third party directly associated with the administration of the prize draw.

Entrants under 18 must get consent from their parent(s) or legal guardian(s) before entering. The parent(s) or legal guardian(s) of entrants under 18 agree to these Terms and Conditions on behalf of the entrant.

By entering, you confirm that you are eligible to do so and eligible to claim any prize you may win. Grounded Research may require you to provide proof of eligibility.

Grounded Research reserves the right to disqualify you if your conduct is contrary to the spirit or intention of the prize draw or competition.

Winner Selection and Notification

A winner will be chosen by random draw performed by a computer process from completed responses to the survey in question.

In the interests of fairness, panellists are not eligible to win a prize more than once in any 6-month period.

The winner will be notified by email or telephone (using details provided at entry) within 7 days of being chosen and must provide a postal address or email address to claim their prize.

If a winner does not respond to Grounded Research within 7 days of being notified, the winner’s prize will be forfeited, and Grounded Research will be entitled to select another winner in accordance with the process described above.

The prize will be sent to the winner within 30 days of the close of the survey.

Grounded Research reserves the right to extend the survey closing date until a sufficient number of responses have been achieved.

The prize is non-exchangeable, non-transferable, and no cash alternative is offered. Grounded Research reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond Grounded Research’s control make it necessary to do so.

The decision of Grounded Research regarding any aspect of the prize draw or competition is final and binding, and no correspondence will be entered into about it.

Grounded Research reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

Liability

Insofar as permitted by law, Grounded Research, its agents, or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize, except where it is caused by the negligence of Grounded Research, its agents, or distributors or that of their employees. Your statutory rights are not affected.

Data Protection and Publicity

Grounded Research is committed to protecting and respecting your privacy and will only use your personal information in accordance with these Terms and Conditions and Grounded Research’s Privacy Policy, which is available on our website.

By entering, you agree that any personal information provided by you with your entry may be held and used by Grounded Research or its agents and suppliers to administer, promote, and market the competition.

General Terms

All our prize draws and competitions will be governed by English law, and entrants to the prize draw submit to the jurisdiction of the English courts.

Grounded Research reserves the right to update these Terms and Conditions from time to time, and any updated version will be effective as soon as it is published on our website.