
Full Service List
We aim to tailor our research to the requirements and objectives you have, but sometimes it is handy to get a full breakdown of what we can do for you as it might shape your research brief or objectives.
SURVEYS
Quick, easy, and insightful—our surveys gather the data you need from the people who matter. Single cannel or multi-channel, we get the answers that drive smart decisions from even the hardest-to-reach audiences.
COMPLEX DESIGN AND ANALYSIS
Need something a little more complex? We can drive or support complex studies for attitudes, awareness and nudge behaviours. be it conjoint, MaxDiff or segmentation analysis that will bolster decision-making.
FOCUS GROUPS
Expertly facilitated focus groups that get to the heart of the issue without missing the nuance along the way. Held on site or online, depending on what is required, our reporting is directional and collaborative.
TELEPHONE INTERVIEWS
Want to dive deep? Our one-on-one interviews on the phone or over video call get deep into the subject matter for more concise findings or a greater understanding of a specialist subject.
WORKSHOPS AND CO-CREATION
If a focus group isn't what you are after, a workshop or co-creation session might be a better approach. It offers clients the opportunity to get deeper insights and explore options in greater detail than sitting on the sidelines.
USABILITY TESTING
We test the user experience of websites and apps through to how people cook with cooking sauces and product packaging. We can help figure out how your customers are using products, where their pain points are and what they would like to see done differently!
ETHONOGRAPHY
Our ethnography services let us observe people in their natural habitats, at home, in shops or with their friends and family. We uncover the real-life influences behind their choices. It’s like being a fly on the wall, but with better insights.
MYSTERY SHOPPING
Need to know what the expereince is like with a fresh pair of eyes? We can detail and report on the customer expereince and where it falls short or delivers above expectations, for you or your competition.
TASTE TESTING
We have testing facilities and a professional network of specialists who can support your NPD development and innovation.
We have worked with chefs and food scientists to develop data-driven approaches to research in food and drink.